Wipe
Why are my characters missing?
On December 15, 2020, a full wipe was produced on Moonwell x100. We have removed all characters and all information that concerns them.
Why did you need to do a wipe?
In November-December 2020, online on Moonwell x100 fell to critical levels. Realm needed major changes. In general, we have complicated the current x100 in some game moments, compared to the previous x100. Thus, we have achieved an increase in the time of the average gaming session and the total amount of time spent in the game. In addition, the wipe and the opening of a new realm made it possible to carry out an advertising campaign, which gave ~ 500 stable online during the first months. Without a complete wipe, we would not have been able to make the planned changes.
When is the next wipe?
There will never be more wipes.
I lost my coins. How do I get them back?
Before the wipe on December 15, 2020, the account balances were reorganized with the complete zeroing of the coins. Within three months, all players had the opportunity to apply for a refund and return all the original coins. Unfortunately, applications are no longer accepted at this time.
But in control panel is written that all coins are returned in case of wipes!
These provisions were introduced after the balance reorganization (December 15, 2020).